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- Our shipping policy
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- Our guarantee
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To ensure that you only experience the best customer care and risk-free shopping at BudgetPetCare.com,
Money Back Guarantee:
We offer money back guarantee on all our products. If for any reason you are not satisfied with the product that you have received, call or email us for the return address. Return the product in its original packaging within 5 days and we will be happy to refund you on receipt of the product.
Delivery & Refund Guarantee:
We guarantee reliable delivery on all your purchases. Your order will be shipped on the same day or the next working day. If for some reason, we are unable to fill the order within 5 business days, we will contact you. Most of our customers receive their orders within 10-15 business days. If your order is not received within 28 business days we will provide a full refund or reship your order.
Product Quality Guarantee:
We only sell products from reputable and trusted international brands. Every product sold at BudgetPetCare.com is carefully selected by our team before being shipped to our customers.
Privacy and Security Guarantee:
We respect your privacy and understand your security concerns. All your personal and credit card details are 100% secure. We use top-end encrypted technology to protect all communications between our site and the bank.
Note:
If returning a Damaged, Defective or Wrong Item Sent, customers must contact our customer care representatives by phone or email within 5 days of the receipt of their order. A replacement item will be shipped immediately.
If you have selected the wrong product/size, please contact us immediately.
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